TERMS & CONDITIONS


Last Updated: September 2026

Welcome to MAD STREET. These Terms & Conditions govern your access to and use of the MAD STREET website and your purchase of products through our online store.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About MAD STREET

MAD STREET is an online fashion and lifestyle store offering products such as women’s clothing, footwear, handbags, jewellery, lingerie, accessories, and other fashion-related products.

The terms “MAD STREET,” “we,” “us,” and “our” refer to MAD STREET. The terms “you,” “your,” and “customer” refer to the person accessing or purchasing from our website.

2. Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.

  • The information you provide is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will comply with these Terms & Conditions and applicable laws.

3. Website Use

You agree not to:

  • Use the website for unlawful or fraudulent activities.

  • Attempt to gain unauthorized access to our website, servers, or systems.

  • Copy, reproduce, distribute, or commercially exploit website content without permission.

  • Introduce viruses, malware, or other harmful material.

  • Use automated systems to interfere with the normal operation of the website.

  • Provide false, misleading, or fraudulent information.

MAD STREET reserves the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.

4. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, colors, sizes, specifications, and other information displayed on the website are accurate.

However, minor differences may occur due to:

  • Screen or device settings.

  • Photography and lighting conditions.

  • Manufacturing variations.

  • Fabric or material characteristics.

The actual product may therefore vary slightly from the images displayed on the website.

5. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase.

  • Discontinue products.

  • Modify product specifications.

  • Correct errors in product information.

  • Cancel an order where a product is unavailable.

If an order is cancelled due to product unavailability, any eligible payment received for that order will be refunded according to our Refund Policy.

6. Prices

All product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to ensure that prices are accurate. However, in the event of an obvious pricing or listing error, MAD STREET reserves the right to correct the error and, where applicable, cancel an order placed based on the incorrect information.

Applicable taxes, shipping charges, or other fees, where relevant, will be displayed during the checkout process or otherwise communicated to the customer.

7. Orders

Placing an order on our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been finally accepted or that the products are guaranteed to be available.

MAD STREET reserves the right to accept, reject, or cancel an order for legitimate reasons, including:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraudulent transactions.

  • Incorrect customer information.

  • Delivery restrictions.

  • Technical or system errors.

If an order is cancelled after payment has been received, an eligible refund will be processed in accordance with our Refund Policy.

8. Customer Information

You are responsible for providing accurate information when placing an order, including:

  • Full name.

  • Delivery address.

  • Mobile number.

  • Email address.

  • Payment information where required.

MAD STREET shall not be responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.

9. Payment

Payments may be processed through third-party payment gateways or other authorized payment service providers.

By making a payment, you confirm that you are authorized to use the selected payment method.

MAD STREET does not knowingly request or require customers to share sensitive payment information through unsecured communication channels.

10. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated delivery period communicated on the website or during checkout.

Delivery times may vary due to:

  • Location.

  • Product availability.

  • Courier delays.

  • Weather conditions.

  • Public holidays.

  • Natural disasters.

  • Government restrictions.

  • Other circumstances beyond our reasonable control.

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

11. Returns, Exchanges & Refunds

Returns, exchanges, cancellations, and refunds are governed by our Returns & Refunds Policy.

Customers should review that policy before placing an order.

Certain products, including hygiene-sensitive products or products specifically marked as non-returnable, may not be eligible for return or exchange.

12. Promotions & Discounts

MAD STREET may offer promotional codes, discounts, sales, and special offers from time to time.

Promotional offers may be subject to additional terms and conditions, including:

  • Validity period.

  • Minimum purchase requirements.

  • Product exclusions.

  • One-time-use restrictions.

  • Customer eligibility.

MAD STREET reserves the right to modify or withdraw promotional offers subject to applicable law and the terms communicated with the offer.

13. Intellectual Property

All content available on the MAD STREET website, including:

  • Logos.

  • Brand names.

  • Product photographs.

  • Graphics.

  • Text.

  • Website design.

  • Images.

  • Videos.

  • Icons.

  • Layouts.

  • Other original materials.

is owned by or licensed to MAD STREET, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

14. User Reviews & Content

If customers submit reviews, photographs, comments, testimonials, or other content to MAD STREET, they agree that the content must:

  • Be truthful and based on their genuine experience.

  • Not contain unlawful, abusive, defamatory, obscene, or misleading material.

  • Not infringe another person’s intellectual property or privacy rights.

  • Not contain malicious software or harmful material.

MAD STREET reserves the right to remove or refuse content that violates these requirements or applicable law.

15. Third-Party Links & Services

Our website may contain links to third-party websites, payment providers, delivery partners, or other services.

MAD STREET does not control third-party websites and is not responsible for their content, availability, privacy practices, or terms.

Your use of third-party services may be subject to their own terms and policies.

16. Disclaimer

We make reasonable efforts to keep our website information accurate and available. However, we do not guarantee that the website or all information will always be completely accurate, current, uninterrupted, or error-free.

Please also refer to our Disclaimer Policy for additional information.

17. Limitation of Liability

To the extent permitted by applicable law, MAD STREET shall not be liable for losses arising from circumstances beyond our reasonable control, including technical interruptions, third-party service failures, courier delays, or events outside our control.

Nothing in these Terms & Conditions is intended to exclude or restrict any liability or consumer right that cannot legally be excluded or restricted under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold MAD STREET, its owners, employees, representatives, and service providers harmless from claims, losses, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of another person’s rights.

19. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and process personal information in accordance with our Privacy Policy and applicable laws.

20. Changes to These Terms

MAD STREET may update or modify these Terms & Conditions from time to time.

Changes will become effective when the updated Terms & Conditions are published on the website, unless otherwise stated.

You are encouraged to review this page periodically.

21. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable consumer protection and other mandatory legal provisions, disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Chandigarh, India.

22. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

MAD STREET
Chandigarh, India
Email: [Your Email Address]
Phone: [Your Contact Number]

ACCEPTANCE OF TERMS

By accessing or using the MAD STREET website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use the website or place an order.

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